Apple Remote (No)Desktop

I'm a simple person. Fortunately, here's a simple problem, with a simple solution. In my shop, for various reasons, we don't use Apple Remote Desktop as a support tool. However, I use it to connect to test machines from my Macbook. As those test machines are in shared offices, I…

A matter of time...

Like many Mac Admins out there, my shop uses DeployStudio as a major part of its Mac deployment workflow. It is, clearly, a great tool, and one that, despite being closed source, sees issues and bugs addressed in a...timely manner. That was a little joke about time. I had…

#MacAdUK 2016

or: How I Learned To Stop Worrying And Drink From The Firehose On 9th-10th February 2016, the Mac Admin and Developers Conference UK took place in London's St. James Theatre. While gatherings of Mac Admins are nothing new (see the sterling work of London Apple Admins), this is the first…

Beginner's guide to DSCL

dscl is a general-purpose utility for operating on Directory Service directory nodes. Its commands allow one to create, read, and manage Directory Service data. I've been aware of dscl for some time, but have been reluctant to use it. The scope of its function intimidated me, and the syntax of…

Remote Support Packages in Munki

When my organisation deployed Munki, we did so with little provision for remote support. The reasons for this were: Goals. The focus of the project was to increase the level of Self Service for Mac users, and the ease of deployment of Macs for technicians. Hardware. A majority of our…